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Global Auto Parts
Privacy & Data Protection

Privacy Policy

How ZOHEN EV Auto Parts handles the information you share through this website. Last updated: 28 September 2026.

1. Who We Are

This website, https://zohencar.com (the "Website"), is operated by ZOHEN EV Auto Parts Co., Ltd. ("ZOHEN", "we", "us"), located at No. 188 Automotive High-Tech Industrial Park, Anhui, China. We act as the data controller for the personal information described in this policy.

You can reach us at any time for privacy questions at sales@zohencar.com or via WhatsApp at +86 18019966009.

2. What Information We Collect

Information you send us through the sourcing request form. When you submit a sourcing request, we collect the details you choose to provide: your name, business email address, WhatsApp/phone number, company name, destination country, vehicle model, model year and market, part position or side, OE/part number, VIN (optional), estimated quantity, and your message. We also record the page URL from which the form was submitted so we can understand which content was useful to you.

Information you send us through other channels. If you contact us on WhatsApp or by email, we keep the conversation and any files you share (parts lists, photos, specification documents) so we can prepare an accurate quotation.

Technical information collected automatically. Like most websites, we collect limited technical data through analytics tools described in section 5, including pages visited, approximate region, device and browser type, and referring source. This data is not used to identify you personally.

3. How We Use Your Information

  • To review your sourcing request, match vehicle and part details, and prepare a line-by-line quotation — this is necessary to take steps prior to entering into a contract with you.
  • To communicate with you about your request by email, WhatsApp, or phone — necessary to perform the service you asked for.
  • To maintain records of business dealings where required by tax, customs, or commercial law — our legitimate interest and legal obligations.
  • To understand how the Website is used and improve its content — our legitimate interest, carried out with aggregated analytics.
  • To measure the performance of our online advertising — only with your consent, where consent is required.

We do not use your information for automated decision-making that produces legal effects, and we do not build behavioural profiles for resale.

4. Legal Bases (EEA/UK Visitors)

Where the GDPR applies, we process your information on the following bases: performance of a contract or steps prior to a contract (quoting and sourcing communication); legitimate interests (site security, service improvement, business records); and consent (analytics and advertising cookies, which you may withdraw at any time via your browser settings or by contacting us).

5. Cookies & Similar Technologies

The Website uses the following categories of cookies and scripts:

Category Provider Purpose Typical Lifetime
Strictly necessary ZOHEN / Cloudflare Security, load balancing, and correct delivery of the site. Session – 1 year
Analytics Google Analytics 4 Aggregated statistics about which pages and content are used (_ga, _ga_*). Up to 14 months
Analytics Microsoft Clarity anonymised session analytics such as clicks and scroll depth (_clck, _clsk). Form inputs are masked. Up to 12 months
Advertising measurement Google Ads Counts conversions of ad clicks into sourcing requests (_gcl_au, click identifiers in URLs). Up to 90 days

You can block or delete cookies in your browser settings at any time. Blocking analytics or advertising cookies does not affect your ability to submit a sourcing request or receive a quotation.

6. Who We Share Information With

  • Service providers: Cloudflare (website hosting and content delivery), Google (analytics and advertising measurement), and Microsoft (session analytics) process limited technical data on our behalf.
  • Logistics and sourcing partners: only where needed to quote, pack, or ship an order you confirmed, and only the details required for that purpose.
  • Authorities: where disclosure is required by applicable law or a valid legal process.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined by the CCPA/CPRA.

7. International Transfers

Information you submit is processed in China. Our service providers may also process technical data in the United States and other countries. Where personal information is transferred across borders, we rely on the safeguards recognised under applicable data protection law, such as standard contractual clauses.

8. How Long We Keep Information

Sourcing requests and related correspondence are kept for as long as needed to handle the request and any resulting business relationship, after which they are deleted or anonymised. Web analytics are retained per the provider settings listed in section 5. Server-side crawler records are kept for a short rolling window and store only a salted, non-reversible hash of the visitor IP address — never the raw IP.

9. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to its processing, to receive a portable copy, and to withdraw consent. California residents additionally have the right to know, to delete, and to opt out of the "sale" or "sharing" of personal information — we do not sell or share it in that sense. To exercise any of these rights, email sales@zohencar.com. We answer verified requests within the timeframes required by applicable law, and never discriminate against you for making one.

10. Children

The Website is a business-to-business sourcing service and is not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Security

The Website is served exclusively over HTTPS. Access to inquiry records is limited to the sourcing team members who need it to answer your request. No method of transmission over the internet is completely secure, so please avoid sending more personal information than the request requires.

12. Changes to This Policy

We may update this policy as the Website or our tools evolve. The "last updated" date at the top shows the current version. Material changes will be reflected on this page before they take effect.

Privacy Contact

ZOHEN EV Auto Parts Co., Ltd. — No. 188 Automotive High-Tech Industrial Park, Anhui, China · sales@zohencar.com · WhatsApp +86 18019966009 · See also our Terms of Use.